Sprawdź:
Here are some frequently asked questions (FAQs) about redemption.
Q: Who can participate in the general redemption?
A: The general redemption will be open for any member who earned 50 PTZ or more
by the June 26 deadline.
Q: I redeemed a prize! What do I need to do now?
A: Congratulations! Your PTZ should have already been deducted in your account.
If there is no account activity that violates our Terms of Use, you will
receive your confirmation within a week.
Q: When do I get my confirmation receipt?
A: You should receive it within a week.
Q: How many prizes can I redeem?
A: If you have qualified legitimately for this general redemption, you are
eligible to redeem one (1) prize.
Q: I didn't redeem a prize.
A: We know that you are probably disappointed if you didn't get the prize you
want, but keep racking up those PTZ! We’re adding new ways to earn and redeem
PTZ all the time.
Q: I redeemed a prize in the bonus SHOP redemption. Can I also redeem a prize
in this general redemption?
A: As long as you qualified legitimately for both redemptions, you are eligible
to redeem one (1) prize in each redemption.
Q: I couldn’t get into the redemption! What happened?
A: One of two things may have happened: To be eligible for the general
redemption, you had to earn 50 PTZ or more before the June 26 deadline. If you
did not earn a sufficient amount of PTZ, you would have been denied entry to
the redemption. Also, if you did meet the PTZ requirement and did not clear
your cache and cookies, you may have been denied entry.
Q: When is the next redemption?
A: Stay tuned to the Hallway for updates concerning future redemptions!
prosze pomocy

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