Wysłałem teraz emaila na adres
[email protected], i otrzymałem odpowiedź zwrotną ale chyba jest to mail wysyłany automatycznie(z najczęściej zadawanymi pytaniami) , rozumiem że mam czekać dalej na wiadomość od nich?
To treść tego meila:
Thanks for writing us with your questions about the Member
Appreciation Redemption.
Here are our answers to most frequently asked questions:
Q: How do the times translate to my timezone?
A: Lockerz is in Pittsburgh, PA (USA) on Eastern time. You can
convert these times into your timezone on the link below.
http://www.timeanddate.com/worldclock/converter.html
Q: I haven't received a confirmation receipt for redeeming extra
chances in the Member
Appreciation Redemption.
A: We're not sending them--your confirmation and wave times were on
the screen after you redeemed.
Q: I don't like the redemption times--may I have my PTZ back?
A: As we mentioned previously, the PTZ are nonrefundable. However,
we're hoping that with all this advance notice, it will make it much
easier to arrange your schedule to make this work for you--much better
than camping for days in front of the computer.
Q: I was hoping for a more specific time--this is an estimate of an hour.
A: It's impossible for us to be perfectly precise, but this a close
approximation of the times. Again, we think it's a whole lot better
than camping for days:-)
Q: I didn't redeem chances in time. Is it too late?
A: It is too late to redeem extra chances for this redemption.
However, we're constantly testing and adding new features, so stay
tuned for innovations
to the next redemption!
Q: When is the general redemption?
A: It is after the Member Appreciation redemption, and we will
announce the date (not the time) in advance. Stay tuned to the
hallway!
More FAQs about the redemption? Head over to our FAQ page:
http://www.lockerz.com/faq