Cytat:Regarding recent redeemed prizes, everything should be fine as long as your
PTZ
were deducted. It may take us a few weeks to confirm, process, and ship
your
prizes as all accounts have to be run through our fraud screening first to
make
sure that only members using legitimately earned PTZ, with no cheating,
have
prizes sent to them. This has taken longer than usual due to the fact that
we've had more frequent redemptions and accounts have to be reviewed any
time
someone redeems at PTZ Place, has the highest bid on a 24/7 auction, or
uses
PTZ for a discount at SHOP.

All confirmations for redemptions up to the 2/25 redemption should have
been
received by now. If you haven't received your confirmation, don't panic,
it
doesn't necessarily mean you were canceled out. Sometimes your email filter
may
reject our email or send it into your Spam or Junk folder. 24/7 prize
confirmations are going out at a quicker pace and should be received within
the
same week you win your bid. We hope to have confirmations for the 2/25
redemption sent within the next 7-10 business days.

If you haven't received a confirmation that your prize was approved within
four
weeks of the date you redeemed, please reply back with the full name listed
on
the shipping address, your Lockerz account email address, the date you
redeemed, the PTZ deducted, and the item you redeemed. Make sure you
specify if
you won a PTZ Place redemption or 24/7 auction.

PRIZES THAT SHIP

A few weeks after your confirmation, you'll receive a shipping
confirmation,
with a tracking number, if you redeemed a prize that will be physically
mailed.
We do our best to ship prizes via USPS but we can't guarantee or promise
this -
they sometimes have to be shipped through UPS.

Backordered Items

Some members have been waiting a few months for prizes that haven't shipped
yet
due to inventory issues. Certain Apple products, games, and t-shirts may
be
delayed a few weeks as we clear up inventory issues but anything
backordered
right now should ship within the next 14 business days. If we can't ship
due to
an inventory problem, you will be offered either the PayPal equivalent or a
PTZ
credit - you have to receive this offer from us - we can't take requests
to
substitute your prize this far along into processing, sorry.

International members

Please note that Lockerz new policy of sending you the PayPal or AlertPay
cash
equivalent rather than the prize you redeemed did not go into effect until
February 25th. Therefore any prize that was redeemed prior to February
25th
must be shipped since it's too late to stop processing at this point. Only
members who received the offer to accept a PayPal substitute for their
prize,
and accepted that offer by the deadline, can receive PayPal instead of
their
prize. We send prizes as "gifts" to minimize customs, duties, and taxes. We
try
to send packages through USPS whenever possible but we may sometimes have
to
ship through UPS for insurance reasons. It's illegal for us to misrepresent
the
contents or value of the contents of your package.

DIGITAL PRIZES

Any prize that is sent electronically straight to your computer, like
decalz,
movie or gift card codes, will be sent to you a few weeks after you
confirmation as well. We've had some technical problems sending the Kinect
Decalz Bundle that we hope to have taken care of soon. Once your Decalz
are
sent, make sure you click on "My Locker", and then SHOP on the side panel,
and
you should see your decals and decide which ones to add to your profile.
Please
reply back if you're still missing your Decalz 10 business days after your
confirmation email and we will check status.

PAYPAL PRIZES

Paypal deposits will be sent to the email tied to your Lockerz account.
You
will receive an email stating that we have sent funds to you. You then
click
that link to claim your payment. It will lead you to login to your PayPal
account.

We understand that some members might have a Paypal account that is not
the
same as their Lockerz email. If this applies to you, you should be able to
link
your Lockerz email address to that account at
https://www.paypal.com/cgi-bin/webscr?cmd=_profile-email .

We apologize for the delay. We appreciate your patience and we're taking
the
necessary steps to eliminate these kinds of delays moving forward to
improve
your overall Lockerz experience.

(10-03-2011 13:48)DJAd1 napisał(a):  Regarding recent redeemed prizes, everything should be fine as long as your
PTZ
were deducted. It may take us a few weeks to confirm, process, and ship
your
prizes as all accounts have to be run through our fraud screening first to
make
sure that only members using legitimately earned PTZ, with no cheating,
have
prizes sent to them. This has taken longer than usual due to the fact that
we've had more frequent redemptions and accounts have to be reviewed any
time
someone redeems at PTZ Place, has the highest bid on a 24/7 auction, or
uses
PTZ for a discount at SHOP.

(10-03-2011 13:48)DJAd1 napisał(a):  All confirmations for redemptions up to the 2/25 redemption should have
been
received by now. If you haven't received your confirmation, don't panic,
it
doesn't necessarily mean you were canceled out. Sometimes your email filter
may
reject our email or send it into your Spam or Junk folder. 24/7 prize
confirmations are going out at a quicker pace and should be received within
the
same week you win your bid. We hope to have confirmations for the 2/25
redemption sent within the next 7-10 business days.

(10-03-2011 13:48)DJAd1 napisał(a):  If you haven't received a confirmation that your prize was approved within
four
weeks of the date you redeemed, please reply back with the full name listed
on
the shipping address, your Lockerz account email address, the date you
redeemed, the PTZ deducted, and the item you redeemed. Make sure you
specify if
you won a PTZ Place redemption or 24/7 auction.

(10-03-2011 13:48)DJAd1 napisał(a):  PRIZES THAT SHIP

A few weeks after your confirmation, you'll receive a shipping
confirmation,
with a tracking number, if you redeemed a prize that will be physically
mailed.
We do our best to ship prizes via USPS but we can't guarantee or promise
this -
they sometimes have to be shipped through UPS.

(10-03-2011 13:48)DJAd1 napisał(a):  Backordered Items

Some members have been waiting a few months for prizes that haven't shipped
yet
due to inventory issues. Certain Apple products, games, and t-shirts may
be
delayed a few weeks as we clear up inventory issues but anything
backordered
right now should ship within the next 14 business days. If we can't ship
due to
an inventory problem, you will be offered either the PayPal equivalent or a
PTZ
credit - you have to receive this offer from us - we can't take requests
to
substitute your prize this far along into processing, sorry.

(10-03-2011 13:48)DJAd1 napisał(a):  International members

Please note that Lockerz new policy of sending you the PayPal or AlertPay
cash
equivalent rather than the prize you redeemed did not go into effect until
February 25th. Therefore any prize that was redeemed prior to February
25th
must be shipped since it's too late to stop processing at this point. Only
members who received the offer to accept a PayPal substitute for their
prize,
and accepted that offer by the deadline, can receive PayPal instead of
their
prize. We send prizes as "gifts" to minimize customs, duties, and taxes. We
try
to send packages through USPS whenever possible but we may sometimes have
to
ship through UPS for insurance reasons. It's illegal for us to misrepresent
the
contents or value of the contents of your package.

(10-03-2011 13:48)DJAd1 napisał(a):  DIGITAL PRIZES

Any prize that is sent electronically straight to your computer, like
decalz,
movie or gift card codes, will be sent to you a few weeks after you
confirmation as well. We've had some technical problems sending the Kinect
Decalz Bundle that we hope to have taken care of soon. Once your Decalz
are
sent, make sure you click on "My Locker", and then SHOP on the side panel,
and
you should see your decals and decide which ones to add to your profile.
Please
reply back if you're still missing your Decalz 10 business days after your
confirmation email and we will check status.

(10-03-2011 13:48)DJAd1 napisał(a):  PAYPAL PRIZES

Paypal deposits will be sent to the email tied to your Lockerz account.
You
will receive an email stating that we have sent funds to you. You then
click
that link to claim your payment. It will lead you to login to your PayPal
account.

We understand that some members might have a Paypal account that is not
the
same as their Lockerz email. If this applies to you, you should be able to
link
your Lockerz email address to that account at
https://www.paypal.com/cgi-bin/webscr?cmd=_profile-email .

We apologize for the delay. We appreciate your patience and we're taking
the
necessary steps to eliminate these kinds of delays moving forward to
improve
your overall Lockerz experience.