Cytat:Hey Dawid-

The reason that some people did not get their PTZ back from canceled orders, is that they cheated. In that case, we do not return the PTZ.

Many people have had orders canceled because they do not have their real home address entered into their settings. Like all other websites, Lockerz requires that you enter your true and actual identity info into your account settings.

If you use PayPal or a Credit Card to pay for your SHOP purchase, your account settings info needs to match the name and address info registered with PayPal or your Credit Card. Although we do not endorse the use of third-party shippers, we will allow you to choose to ship to them at your own risk. You may enter a U.S. address in the SHIP To space, but if your account settings do not include your own identity info, the order will be canceled. Same goes for Redemptions and Auctions.



Best,

Kathy

Cytat:Dear Lockerz Member:



Congratulations! Your PTZ Place order for PayPal $5 has been approved! Check out more information below:


1. For all physical prizes, please allow up to 8 weeks for delivery.

2. If you won an electronic Desktop image, a free electronic gift card or PayPal deposit, you should receive your code in several weeks.


PLEASE NOTE: For PayPal winners, the designated amount will be sent only to a PayPal account associated with the email address of your Lockerz account. Unfortunately, if your PayPal account email address is different, Lockerz will not be able to fulfill your redemption request.


Thanks for being a member of Lockerz. We look forward to offering you more amazing products, new features and even more ways to earn PTZ!



All our best,



The Lockerz Crew

Cytat:Dear Lockerz Member,

Thank you for your patience as we attempt to revert your hacked account back into your possession. We are reaching out to you because we have noticed that the email address that you have provided is already associated with an active Lockerz account in our database. This may be due to one of the following:

1) Your account may not have been truly hacked. If you are still having trouble entering your account, please use the "forgot combo?" function on the login page. This link can be found right next to the Sign In button.

2) You created a new Lockerz account using the same Lockerz user email as you had on your old account. Unfortunately, if you have done this, we will not be able to retrieve your old account, as creating a new one with the same email address would overwrite your old account. If your information has been overwritten, we will not be able to retrieve any account information such as Address, Decalz, Ultimate Wallpapers, Friends or PTZ that may have been on the previous account. You may keep your recreated account without penalty as long as you continue to abide by the Lockerz Terms of Use.

Just a Reminder:
In most cases a Lockerz account cannot be hacked unless the owner of the account gives out his/her password. Lockerz will never ask for your password, except to login on our official site. As such, you should NEVER give out your Lockerz password (or any password!) in the future.

Again, thanks for your patience during this long process, and for being a loyal Lockerz member! We are sorry for any inconvenience this delay may have caused.