Cytat:Thanks for contacting Lockerz. Here are a few common questions about
with the redemption.

Q: Why is everything already ?Fresh Out??
A: We only stock a limited number of prizes, and we have millions of
Lockerz members all trying to get the same prizes. Usually, the
electronics go quickly, as they are our most popular prizes.

Q: I keep getting an error message. What?s up with that?
A: Unfortunately, there was a problem with your redemption. Don?t
worry, there will be tons of other times to redeem again.

Q: Why did you have it at this time?
A: We try to accommodate all of our members in the world, but
sometimes it won?t work for everyone. We apologize for any
inconvenience.

Q: I couldn?t access the site during redemption.
A: If you were using bots or scripts or refreshing repeatedly, our
system most likely shut you out. Please wait 24 hours.

Q: I?m an international/US member. Why wasn?t I able to get in the redemption?
A: You needed to make sure you select your country in the drop down
menu in the My Account page of your profile?otherwise you wouldn?t be
able to get in the redemption.

Q: When will I be able to redeem prizes 24/7?
A: SHOP --featuring weekly some of the world's best brands from
electronics to games to fashion to travel all of which are available
24/7 to members who use their PTZ to drive down prices from 1%-100%
depending on how much they've earned on the site?will be launching
very soon! Additionally, members can earn up to hundreds of PTZ when
they buy items from Lockerz SHOP.

Q: Was this the last redemption?
A: No way! We will continue to have redemptions for the time being.
And remember?your PTZ are good for a year, so you?ll have plenty of
chances.

Thanks,
The Lockerz Crew

Cytat:Hey Lockerz Member,

Here is an update on the video issues that members are experiencing. This
mainly pertains to the Members not being able to see any videos because of
their ISP (Internet Service Provider).

We have Great News! We believe that we have talked to the right people and
fixed the video error in which a member cannot watch most/all of the videos
(and get the Black Screen). Please do the following:

1) Please clear your Cookies and Cache, then close and reopen your browser.

2) Make sure you have the most updated version of your browser, also, be aware
that Lockerz is not supported by Google Chrome. We only fully supports IE8,
Safari, and Firefox.

3) Please make sure you have the most updated flash player.

4) Try playing a couple videos. These should work!

5) If you see that you are still getting errors, please let me know.


Lockerz Support
Pittsburgh, PA
[email protected]