Cytat:Go to this link =>http://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit

Select "Transaction dispute" and click next

Enter your FULL NAME and the email address you use(d) - the latter should be the same as the one you use as you AP email

Enter the reference number for that transaction in the appropriate field.

Select "I want to dispute a transaction"

Select "Have you contacted the merchant?: Yes "

Check "I understand it can take up to 3 weeks to complete the investigation?: * Yes "

Enter a a topic such as "Purchased service not provided by merchant" in the subject line.

Precisely describe the situation:

* What you paid for.
* Outstanding payments you may have
* The service that was not provided
* etc


Click "SUBMIT"